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Shipping policy
Shipping policy
FAQ :
1. I just placed the order and the payment was successful. When will it be shipped?
Please allow 2 - 5 business days for processing and production time for your order to ship.
TIPS: Affected by the epidemic, logistics will slow down!
How long is the shipping time?
Orders will be shipped by post or express .
Average shipping time to Southeast Asian countries: 5 - 10 working days
Average shipping time to Europe: 15 - 25 working days
There are some uncontrollable circumstances (natural disasters, holidays, weather, etc.) that may cause shipping delays. While most packages arrive on time, some situations and delays may be experienced by our carriers. Therefore, we do not guarantee exact delivery times; delivery issues are the responsibility of the shipping company.
2. Our company obtains the logistics order number and uploads it to the logistics order information page.
3. After the goods arrive at the customs of the importing country, the customer needs to fill in the personal information for customs declaration. If the customer needs to pay taxes and other taxes, the customs will release the imported goods after the customer pays the taxes.
4. The logistics company will deliver the imported goods to the customer's address within 2-3 days after the customs receives the imported goods, and the customer will sign for it after showing the original ID card.
